There are two ways that you can redeem the Regal movie tickets you purchased.
The first way is to simply print out the tickets from the "My Orders" page in your account.
The second way is to redeem your tickets via the Regal app. This will allow you to select your movie before you get to the movie theater. Please note that there is a $1.90 convenience fee for redeeming your tickets this way.
You can take the following steps to redeem your tickets through the Regal app:
First, you'll open the Regal app and select the movie you would like to see. You can click the orange "Buy Tickets" button to select your movie. Then you'll choose the date and time of the movie.
When you get to the step that has you select the quantity of tickets, you will see "Enter Promo Code" at the bottom of the screen. You'll tap that link and enter the 15-digit ticket number (with no spaces between numbers). Then click "Redeem." You'll know that the tickets were entered successfully because you will see a green banner that says "Success."
Once you have entered your ticket number successfully, you'll continue the process of purchasing your tickets. The next screen will have you select your seats (if applicable). You will then see your order, which will include a $1.90 per ticket convenience fee. Select "New payment method" and then "Add a new card" to complete your purchase. You should only get charged the convenience fee, unless you are seeing a movie with special features that may have a surcharge (ie 3D, IMAX, Dolby, etc).
Please note that if you purchased multiple tickets, each ticket will need to be redeemed individually.
Enjoy the show!