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PerkSpot Exclusive Tickets

PerkSpot Exclusive Tickets

Answers to frequently asked questions about the theme park and event tickets you can purchase through your PerkSpot Discount Portal!

Purchasing Tickets

Why were my tickets removed from my cart?
Are there taxes and fees?
Can I purchase a ticket as a gift for someone else?
Are there special discounts for different age groups/students or teachers?

Post-Purchase

What if I no longer have access to the email address my tickets were emailed to?
What do I do if I never received my tickets through my email?
How do I view my purchased tickets?
Where can I find my Booking Reference Number?

Attending My Park

Can I show my e-tickets on a mobile device when going to the park?
In what time zone is the performance I purchased?

Cancellations

What if the park is closed or event I'm going to is canceled due to weather or COVID-19?
Can I refund or cancel the tickets I purchased?

Customer Support

How can I get help with my order?

PerkSpot Support

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