First, you'll want to ensure that you have the most current version of the app on your mobile device. You can check to see if you need to update your app by searching for PerkSpot from either the Apple App Store or the Google Play Store.
If your app is up to date and you are still encountering issues, please contact our Customer Support Team, who will be more than happy to assist! PerkSpot's Customer Support Team can be reached by emailing firstname.lastname@example.org directly or by live chatting with us via the "Chat" icon on the PerkSpot website. Our hours of operation are Monday - Friday from 8:00 AM - 6:00 PM CST.