I tried to recognize one of my crew members, but I saw a notification that they don't have an email address associated with their account.

If there is no email address associated with your crew member's name, that means that they haven't created an account just yet. Please provide your crew member with the following instructions so that they can set up an account:

• Go to Ourlounge.com to create an account as a crew member. (If you already have an account, log in and move to the next step.)
• Once an account has been established, please click the "Bravo!" icon.
• You will be redirected to mcdperks.perkspot.com where you will then click "Create An Account."
• You will notice that your store number has populated already (which is AWESOME)
• Please make sure to enter a personal email address such as Gmail, iCloud, or Outlook.
• Once you have successfully established an account, your GM can start recognizing you!